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If you have not yet created a SolarWinds account, see Access the Customer Portal to create an account. Task 1: Download the Dameware Mini Remote Control installation file The installation is divided into separate tasks that need to be completed before you can begin using Dameware Mini Remote Control. If you have not received a copy, complete Task 1 below. The files are available on the SolarWinds Customer Portal.

Obtain a copy of the DamewareMRC32.exe (32-bit) or DamewareMRC64.exe (64-bit) installation files.

Review the system requirements and port requirements.

Collect the IP address and port number of the Dameware Central Server.

When you install the Dameware Mini Remote Control client, you configure it to connect with the Central Server.

Install Dameware Central Server for a Mini Remote Control Centralized installation.

To support remote end users, you must purchase a license of Dameware Remote Support centralized. When you use Dameware Mini Remote Control in centralized mode, you can manage Dameware licenses and users, and share Global Host Lists.ĭameware Mini Remote Control centralized does not support Internet Sessions, so you cannot support end users outside of your network. This topic provides steps for installing the Dameware Mini Remote Control client and establishing a connection with the Dameware Central Server. Install Dameware Mini Remote Control client (centralized mode)

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Customer Success with the SolarWinds Support Community.

Installing Server & Application Monitor.

How to Install NPM and Other Orion Platform Products.Upgrading From the Orion Platform 2016.1 to 2019.4.Upgrading Your Orion Platform Deployment Using Microsoft Azure.Upgrading Isn't as Daunting as You May Think.SolarWinds Certified Professional Program.

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